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Hi! I'm Dr. Ezine. I'm not really a doctor, but I play one on the Internet!

Shipping charges are a tricky part of this business. Many companies gather an extra level of profit from S/H (Shipping and Handling), always at the customer's expense. WE DO NOT. We refuse to take advantage of our customers in that way. We have been in business since 1984 -- we know what customers deserve and expect. Anything less would be dishonest.

We base our Shipping Costs on the amount of the order as follows:

up to $24.99 Cart adds $5.95
$25.00 to $49.99 Cart adds $7.95
$50.00 to $74.99 Cart adds $9.95
$75.00 to $99.99 Cart adds $11.95
$100.00 to $149.99 Cart adds $13.95
$150.00 to $199.99 Cart adds $15.95
$200.00 to $299.99 Cart adds $17.95
over $300.00 Cart adds $19.95

NOTE: Orders less than $35 are subject to a $2.50 handling charge

But we only charge Actual Shipping. Anything over Actual Shipping gives you a credit to be used any way you choose through the Wholesale Division of The Tahoe Mall. Use it as a gift to someone or to yourself. Either way, you NEVER pay an additional S/H charge over what UPS charges us to ship the order. Guaranteed!

All actual charges are via UPS ground from Southern California where our warehouse is located. Whatever shows on the box delivered to you as the shipping charge is what you pay. Nothing more, nothing less.

In other words, let's suppose your order equals $128.05 plus shipping of $13.95 for a Grand Total of $142.00. Let's say the actual shipping is only $8.65. You now have a credit of $5.30 that can be used any way you want next time you order.

Simply note the credit in the Special Instructions of the online order form and we will deduct it from the total of your new order. No Questions, No Hassle, No Extra Charges.

Use the credit on each new order or let it accummulate -- your choice. We will periodically send you an update of your credit amount just as a reminder.

And you can use the credit Any Time on Any Item, including Specials and Hot Buys. It's your choice.

There's more! If, for any reason, you do not wish to use the credit on product, we will send you a check for the difference in Shipping Charges. No problem. Our only requirement is that the amount of credit due is more than $5.00.

 

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